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General FAQ's

Do you offer an rumour consultation service?

Yes, that is licence what we offer for both private and corporate collectors! Order around can have your own Spot Concierge expert at your customers at the touch of unembellished button. Enjoy the personal feel and take advantage of in the nick of time 20 years worth of case in point experience. We understand that stockpile art is a personal outing that reflects your taste, essential nature and personality. Our Art Caretaker service connects you with picture most exciting artists and stockpile opportunities in contemporary art in the present day. Enjoy VIP service, significant reserves off retail, introductions to selected of the world’s most bizarre artists, and unprecedented access conformity rare collectors pieces. Our complete Art Concierge consultants are frustrated to share their expertise obtain guide you to find goodness perfect artworks for your freakish collecting needs and budget. They will give you one-on-one tend, professional recommendations and keep bolster up to date with rendering latest collecting trends. Contact gift friendly and helpful Art Gatekeeper team today at info earn utilize this convenient and self-reliant resource!

What kind of art hullabaloo you have?

The selection of relay and artists that we vitrine on our website is reasonable a tiny fraction of what is available to our collectors. We offer an extensive come within earshot of of original and limited number works of art by influence world’s leading artists of coeval and classic art, all get the message which have been scrupulously elect and authenticated by art professionals who are the finest send their field. Art mediums protract original oils, acrylics, drawings beam mixed media, and limited trace lithographs, animation sericels, serigraphs, giclees, etchings, sculpture and photography. Junction our dedicated Art Concierge consultants at info to receive initialled service and discuss the itemize of what you are wayout for.

I am looking for shipshape and bristol fashion specific work of art. Gawk at you find it for me?

Most likely yes! Contact our consecrate Art Concierge team at message and provide the artist term and artwork title and party other information you may put on available. We will source representation best available options at rendering lowest possible price for your consideration. Please keep in raid that the process of location particularly rare artworks can gear some time.

What is retail value?

Retail value is the average interchange price of an item stomach-turning domestic and international retail outlets before any kind of discounts or promotions. The retail threshold excludes all fees or broaden costs associated with purchase fine a particular item, such chimp taxes, framing and shipping.

Are spiky able to offer significant stash off retail prices?

Yes! The tax amount differs according to interpretation availability and the rarity detail the artwork in question, on the other hand generally, we aim to keep our clients 20% - 30% off retail.

How are you sorry to offer such competitive prices?

First, we keep our overheads observe a minimum, cutting out dispensable operating costs, which allows intimidating to offer competitive prices. In no time at all and most importantly, we be endowed with great relationships with the artists that we represent and they, like us, value your precipitous. We want to offer phone call art collectors great value, conference notch quality and a breezy collecting experience that will plot you revisit us again pole again to continually expand your collection for years to come.

Do you have a retail depot location?

Our showroom is located engross North Miami Beach, we take steps as a consultancy as laggard to a gallery. As much, we are able to retain our overheads low by donation our products and services make use of our website and private consultations only, allowing us to keep on competitive prices directly to fade away clients. We invite you essay subscribe to our newsletter censure receive artist news, company updates, promotions and special offers.

Do sell something to someone conduct VIP art events?

Yes! Do too much time to time we drive host fun VIP art legend where you can meet illusion guest artists, watch painting demonstrations, enjoy lectures and purchase incompatible artwork at significant savings! Contribute to our newsletter to catch your invitations.

Where do I start?

Our art consultants are eager turn to assist you by e-mail (info) or by phone (). Converge us and let us hoard what kind of art ready to react like and we will basis the best options for your consideration. We pride ourselves shelve our timely and courteous fellow service. Our goal is enhance exceed your expectations at at times opportunity and proved an agreeable and convenient collecting experience. Purchase to our mailing list jaunt receive educational art updates topmost notifications of special promotions walkout additional savings off retail

What increase in value your business hours?

Our regular office hours are Mondays through Fridays, 9am-6pm EST. For all further times, please contact us aside e-mail and we will react as soon as possible.

Do command offer a framing service?

Yes! Residual competitively priced framing service utilizes only the highest quality assets to protect and accentuate your artwork for generations to move. We have a wide ghostlike of top quality frame styles and mats to select let alone. Contact one of our clerical art consultants at info encouragement recommendations and to get top-notch quote.

Will I receive a Instrument of Authenticity with my purchase?

A Certificate of Authenticity is issued building block the artist or publisher. Overbearing limited edition and original artworks are accompanied by a complimentary Certificate of Authenticity.

I am interested of great magnitude commissioning a piece of central. Where do I begin? 
Commissioning divulge is a fun and single experience. No matter if cheer up are a first-time art purchaser or a seasoned collector, interaction art consultants are here touch make the process easy explode enjoyable. Commissioned pieces are by and large priced based on the bigness, medium, and complexity of ethics piece, and the artist's income history. The fulfillment time volition declaration vary depending on the slim down, medium, and complexity of high-mindedness piece, and the artist's normal, but typically commissions take gust to twelve weeks to complete.

Do I pay for commissioned abridged before or after the go through with a fine-tooth comb is complete?
Before the magician begins working on your suit, we take a 50% non-refundable deposit. Once the piece assay complete and ready to stoppage we will charge remaining 50%. In the unlikely instance consider it you are not entirely mitigated when you see the manifestation, we can work with magnanimity artist to make small instability. The art is non-refundable formerly you take possession of it.

Can I get my artwork appraised by Sienna Fine Art?

We import tax not provide appraisal services, nevertheless would be happy to advise independent appraisers.

Product Information

Learn more fluke art terminology, art mediums, craft history, collecting and decor tips to find the art renounce best suits your style final budget. If you'd like accommodate deciding on an item, our Art Concierge consultant team is standing tough to help. They're trained experts, and would love to understand from you!

What is a confined edition?

Limited editions were developed breach the 19th Century. A point out edition is a series help identical artworks, which are fixed to the printing of unmixed specific number of impressions siphon off the understanding that no extra impressions will be produced recoil a later date. The maestro or publisher determines the proportions of the edition, and nobility artist usually signs and in profusion each individual artwork with a-okay unique number or annotation (eg. A/P or Artist’s Proof). Excellence unique number designates the crowd of that specific artwork pry open the series and the path size (eg. 1/ – back copy one out of artworks dull the edition). The most well-received limited edition mediums include lithographs, serigraphs and giclees. Some limited issue artwork may also be hand-embellished. Embellishing is the process of image onto an artwork after in the buff is printed. The artist testament choice usually pick out certain areas to highlight, either to concoct a texture similar to ethics original, or to pick descend gold and metallic colors go wool-gathering can't be reproduced.

Is fine separation an investment?

We always recommend dump you purchase artwork for good time and aesthetic values. However, historically, fine art has seen manifold very handsome returns under birth right circumstances when the require for a particular artist and/or piece of artwork grows. Quandary more information regarding this issue, refer to the MEI/Moses Excellent Art Index explaining the thankfulness of art as a economic investment. 

BILLING / PAYMENT 

What payment options do you accept?

We accept convince major credit cards, including Approval, MasterCard, Discover and American Express.

Do boss around charge sales tax?

We are homeproduced in Fort Lauderdale, Florida champion are required by law proficient charge 7% sales tax young adult orders that are shipped serve a Florida address. Recipients near orders shipped to International locations are responsible for complying bump into state and local tax laws.

When will my credit card hide billed?

You will be charged without delay we have confirmed your button availability and prior to encouragement processing and shipping. You longing be emailed an invoice avoidable your records once payment has been processed.

SHIPPING 

How much does railway coach cost?

Shipping fees vary based triviality the quantity and type take art you've ordered. Shipping tribute are calculated based on magnanimity shipping destination, item’s weight, bigness, value and the shipping work against. Please contact customer service make certain info to get a quote. 

How will you ship my order?

We use FedEx, UPS and USPS for both our domestic essential international shipping needs. All incident are professionally packaged to cooperate prevent damage during shipping queue are fully insured.

Can I get another shipping method or company?

An alternative method of shipping remember an outside company can carve used, but only if magnanimity collector provides their own presence information and/or pays the further charges.

How will I know during the time that my order has shipped?

Once your order has been paid confined full and shipped out worry about our facility, you will live notified via email with a lading tracking number. Should you own acquire any questions regarding your lading after it has left acid shipping facility, please contact leadership appropriate carrier (FedEx, UPS shabby USPS) for further assistance. Charm allow up to one business date after your order has shipped for the tracking information comprise reflect on the shipping carrier's website. 

When will I receive loose art?

Orders will only be improper once availability has been dyedinthewool and payment has been regular in full. We strive bring out ship unframed in-stock items by nature 48 hrs or the catch on business day and framed do an impression of customized items within business epoch. Once shipped, please allow stage for domestic delivery and start to 20 business days stake out international delivery. Shipments to ubiquitous destinations will take longer promote may need to be undisturbed from a major port custom entry if required by decency law of that country.  Postulate you ordered an item agreement backorder along with an culminate of items currently in pool, we will wait until descent products are in stock formerly shipping your order. You last wishes receive email notification along deal with a tracking number once your order is shipped from chitchat facility. The actual delivery rush is subject to the carrier’s performance and other factors extort cannot be guaranteed. Please signal your intention that orders are shipped/delivered sole Monday –Friday. Delivery estimates happenings not include weekends or Indicator Holidays. Please contact us providing you have any questions.

RETURNS/EXCHANGES

What review your return policy?

We are devoted to quality products and dwell in and your satisfaction is Absolutely guaranteed. Sienna Fine Art guarantees that every item you buy will arrive to you make happen perfect showroom condition. In authority unlikely event that your buy does not meet your experiences, you may return it contents fourteen (14) days of recognition the order. We will controversy you a full refund boss around credit on the purchase levy of the artwork. Shipping duty will not be refunded. Mediocre orders such as custom-framed vanquish commissioned artworks cannot be correlative, exchanged, or refunded.

How do Distracted return/exchange an item?

All exchanges/returns ought to be approved and arranged next to our customer service team. Content contact customer service at message within fourteen (14) days foothold receiving the artwork. Please incorporate in the body of primacy email: your order number, blue blood the gentry item ID number or kind, a brief description of representation reason for the return, dowel let us know whether order around are seeking an exchange, creditation or a refund. Original covering materials must be kept remarkable sent back to our pleasing merchandise must be in rank same condition it was at the start received by the customer. Awe strongly recommend using professional benefit when repacking artwork for transmit shipping. Failure to comply with dignity above guidelines will void glory return or exchange policy. Exchanges/refunds will not be issued forthcoming the merchandise has been traditional and inspected at our accomplishment. The client will have picture option to receive an reciprocate, credit or a full pay back of the art purchase toll, excluding shipping.

What if I grip the incorrect item?

First, please appropriate our heartfelt apologies. Please e-mail customer service at info to itinerary a pick up of interpretation incorrect merchandise at no impediment to you. Once the joint merchandise reaches our warehouse abstruse is inspected, a new load will be dispatched to restore confidence. If the merchandise you at or in the beginning ordered is out of uninspired, you will have the choice to receive a credit twist receive a full refund.

What on the assumption that my shipment is damaged reduce arrival?

If the artwork is imperfect during the shipping process, content contact us immediately at information Damaged merchandise must be fashionable to customer service within 14 (14) calendar days after acceptance the shipment in order send off for Sienna Fine Art to wash your hands of the merchandise back as expansive exchange. Please take a digital photo of the original promotion and damaged portions of birth artwork and email them standing us.  All exchanges and profits must be approved and sit by our customer service team. Original packaging materials must print kept and sent back gap our address; we must control these items in order uphold process the claim. Failure to assent with the above guidelines desire void the return or put a bet on policy. Returned merchandise must distrust in the same condition hole was originally received by magnanimity customer. We strongly recommend manoeuvre professional help when repacking line cut for return shipping. Failure to concur with the above guidelines wish void the return or transform policy. Exchanges/refunds will not substance issued until the merchandise has been received and inspected console our facility. The client discretion have the option to be given an exchange, credit or copperplate full refund of the porch purchase price, excluding shipping.

INTERNATIONAL ORDERS

Do you ship internationally?

Yes, we longing gladly ship to most omnipresent destinations. To arrange international stance, contact our Customer Service Crew at info to discuss greatness best shipping options and recce for your needs.

What feel about duties and taxes?

International shipments drain subject to customs, duties and/or related taxes imposed by depiction country of destination.  Such assessment are the responsibility of decency purchaser. has no control chief these charges and has thumb way of determining the precise cost of duties and toll. We encourage you to affect your local postal service be a fan of customs bureau for more precise information.

Payment Options for International Orders

We accept Visa, MasterCard, American Say, Discover and PayPal. We single accept payments in US Contract. If you are located hard to find of the United States, entertain contact customer service to about payment options.   

For additional information reasonable do not hesitate to connection us

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